What I like at Ardennes-étape:
The colleagues, to be able to assist and inform the customers, to contribute to a successful holiday.
My house type:
The houses that combine an authentic look with a modern touch, or the ones mixing many different materials. Houses in which natural stone is visible on the inside, speak well to me
My destination in the Ardennes:
Durbuy or La Roche-en-Ardenne, these places are great for tourists and there is a lot to do in the surrounding area.
The most unusual request I ever heard working in the Contact Centre:
Customers wanting to do sledding in the High Fens with their Husky dogs. They were looking for a house for them and their 11 dogs.
The most improbable nationalities with which I had contact working at Ardennes-étape:
Czech, American.
My favourite second language is:
Dutch
What I like at Ardennes-étape:
The pleasant atmosphere, contact with the customers.
My house type:
Small, cosy houses with sauna and Jacuzzi.
My destination in the Ardennes:
Durbuy, it’s a lovely little city.
The most unusual request I ever heard working in the Contact Centre:
One customer was looking for a house where he could land a helicopter.
The most improbable nationalities with which I had contact working at Ardennes-étape:
Russian
My favourite second language is:
Dutch
What I like at Ardennes-étape:
The great atmosphere, contact with customers and home owners who always seem to surprise us.
My house type:
Small chalet or another unusual type of house with sauna and Jacuzzi, preferably in the woods.
My destination in the Ardennes:
Rochefort, Maredsous, Ciney, these are great places to get to know.
The most unusual request I ever heard working in the Contact Centre:
“I would like to book a holiday home at the Belgian coast.” - “I would like to change my holiday home; there are too many hills in the area and too many tree leaves on the ground
The most improbable nationalities with which I had contact working at Ardennes-étape:
South African
My favourite second language is:
Dutch
What I like at Ardennes-étape:
No two days are identical, because everyone has his own story.
My house type:
A cosy house with a fireplace.
My destination in the Ardennes:
Malmedy is really lovely, with its many cafes and restaurants and very close to many tourist attractions.
The most unusual request I ever heard working in the Contact Centre:
One time a customer asked me if the fridge would be full on arrival.
The most improbable nationalities with which I had contact working at Ardennes-étape:
American
My favourite second language is:
Dutch, because my parents are from The Netherlands.
What I like at Ardennes-étape:
The pleasant and welcoming atmosphere.
My house type:
Newly constructed houses like this one in Bastogne or this one in Malmedy to find some inspiration for your own house :-)
My destination in the Ardennes:
Dinant, because I do not really know the area yet.
The most unusual request I ever heard working in the Contact Centre:
Someone wanted to know if the water heater had been used in the last 24 hours.
The most improbable nationalities with which I had contact working at Ardennes-étape:
Canadian
My favourite second language is:
Dutch
What I like at Ardennes-étape:
Customer contact, the possibility to express yourself in various languages, to sell a great product.
My house type:
Luxury holiday homes with all wellness equipment.
My destination in the Ardennes:
Spa, because it’s a lively city where it is still possible to escape the rush. And there is a lot to do: shopping, hiking, wellness,…
The most unusual request I ever heard working in the Contact Centre:
A man asked if he could bring his 20 dogs along with him.
The most improbable nationalities with which I had contact working at Ardennes-étape:
Israeli
My favourite second language is:
Dutch and German
What I like at Ardennes-étape:
The variety of tasks, the family spirit.
My house type:
This castle in Spa looks like the castle from Snow White like I imagined it when I was a kid.
My destination in the Ardennes:
All the villages in the High Fens, for the beautiful environment and the welcoming atmosphere.
The most unusual request I ever heard working in the Contact Centre:
I only get completely normal people on the phone :-)
The most improbable nationalities with which I had contact working at Ardennes-étape:
Australian
My favourite second language is:
Dutch
