Search for information in our FAQs
Looking for a stay
I have a question about choosing and / or booking an Ardennes-étape stay.
Booking a stay.
My question concerns the booking of an Ardennes-étape rental.
- Why should I create an Ardennes-étape customer account?
- Can you help me to find a stay?
- How to organize a wedding, a seminar or another event in an Ardennes-Etape holiday home?
- Can I visit an Ardennes-Etape holiday home?
- Can I pre-reserve an Ardennes-Etape holiday home?
- Why can't I select the dates that interest me?
- Can I choose other dates or a different length of stay than what is possible on the Ardennes-Etape website?
Choosing a holiday home
I have a question regarding the details of a cottage
- Swimming pool, jacuzzi, sauna, hammam: are they private?
- Are the outdoor wellness amenities (jacuzzi, sauna, swimming pool) available all year round?
- What are the rules for using the swimming pool, sauna and jacuzzi?
- Can I bring a baby in addition to the maximum number of people allowed in the house?
- Is the garden fenced, private, shared?
- Can I book a cottage that is "intended to accommodate families" with my friends?
- Where can I find the address of an Ardennes-Etape cottage?
- Is there baby equipment available in the cottage?
- Can I bring my dog to an Ardennes-Etape holiday home?
- Can I smoke inside the holiday home?
- What do the Ardennes-Etape stars mean?