Search for information in our FAQs

Ardennes-étape Privilege and the Activity Pass – what are they?

Sharing vibrant moments during your stay in both your holiday home and the region at large is what experiencing the best of the Ardennes is all about. So, why not get to know the surrounding areas?


Our Ardennes-étape Privilege programme offers:

  1. Recommendations, benefits with our partners, and above all, exclusive experiences created especially for our customers, all of which can be accessed with your Activity Pass; 
  2. A one-month Premium subscription for the Sitytrail app during your stay, allowing you to discover over 1,000 walking routes around the Ardennes.


How do I use the Ardennes-étape Activity Pass?

  1. Print the Activity Pass that you received by email when you booked (consider doing this before you head out for your holiday!).
  2. Choose your favourite activities, and add them to your Favourites in your Guest Area.
  3. Show your pass to any local partners that interest you.*
  4. Enjoy your benefits and exclusive experiences!


Discover activities and recommendations in the Ardennes

*Some experiences must be booked online in advance. In this case, the promo code you need to enter when you book will be found on the experience page. You’ll still be required to show your Activity Pass when you get there.

Haven't found an answer to your question? Please contact us.

Exceptional closure : wednesday 25 december wednesday 01 january

But no worries, we will reply to your message as quickly as possible.

By phone

From Monday to Thursday:
9 AM – 5 PM
On Friday: 9 AM – 7 PM
On Saturday: 10 AM – 4 PM
On Sunday: 10 AM – 1 PM

Live Chat

Our agents are available from Monday to Friday from 9 AM to 5 PM.